Frequently Asked Questions

Account & Registration

How do I create an account?
Click the "Get Started" button on our homepage and sign in with your Google account. No password is needed - we use secure Google Sign-In for authentication. After signing in, you'll have immediate access to your dashboard.
Is Google Sign-In secure?
Yes! Google Sign-In uses OAuth 2.0 protocol and provides bank-level security. We never see or store your Google password. Your account is protected by Google's advanced security features including 2FA if you have it enabled on your Google account.
Can I have multiple accounts?
No, each user is limited to one account. Creating multiple accounts violates our terms and may result in all associated accounts being suspended and funds forfeited.

Investments & Returns

What are the available investment plans?
We offer 10 investment plans ranging from ₦20,000 to ₦20,000,000. Returns range from 7.5% to 10% daily depending on your plan. Each plan has a duration of 20-50 days. Visit the Plans section in your dashboard for complete details.
When do I earn daily returns?
Daily returns are credited to your withdrawable balance every 24 hours from the time of investment. Returns are automatically calculated and added to your account. You can track your earnings in real-time on your dashboard.
Can I withdraw my principal early?
Early withdrawal is not recommended as it may incur penalties. Each investment plan has a fixed duration. Early termination may result in loss of some or all returns. Please read your plan terms before investing.

Withdrawals

How do I withdraw my earnings?
Go to your dashboard and click "Withdraw". Enter the amount and your bank details. Withdrawals are processed within 24-48 hours after approval. Minimum withdrawal is ₦5,000 with no maximum limit.
Are there withdrawal fees?
B2Vst does not charge withdrawal fees. However, your bank may apply transaction fees. We recommend checking with your bank for their fee structure on incoming transfers.
How long do withdrawals take?
Standard processing time is 24-48 hours. First-time withdrawals may take up to 72 hours for verification purposes. Once processed, funds typically arrive within 1-2 business days depending on your bank.

Referral Program

How does the referral program work?
Share your unique referral link with friends. When they register and make their first investment of ₦20,000 or more, you earn a ₦5,000 bonus. You also earn commission on their investments - level 1: 5%, level 2: 3%, level 3: 1%.
When do I receive referral bonuses?
Referral bonuses are credited instantly when your referred friend completes their first investment. Commissions on their ongoing investments are credited daily along with regular returns.

Security & Safety

Is B2Vst legit and registered?
Yes, B2Vst is a registered investment platform operating in compliance with financial regulations. We use bank-grade security, SSL encryption, and secure Google authentication to protect your investments and data.
What happens if I forget my Google login?
Since we use Google Sign-In, you'll need to recover your Google account through Google's account recovery process. Once you regain access to your Google account, you can log into B2Vest normally.

Support

How can I contact customer support?
You can reach our support team via email at support@b2vst.com or through the contact form on our Contact Us page. We respond within 24 hours, 7 days a week.
What are your support hours?
Our support team is available 24/7 for urgent issues. Standard inquiries are answered within 24 hours. Live chat support is available Monday-Friday, 9 AM - 6 PM WAT.